Subprocessors

Last updated: October 2025

Overview

In accordance with our Data Processing Agreement (DPA) § 4.2, this page lists all subprocessors engaged by Sourcera GmbH to process Personal Data on behalf of our customers.

Pursuant to our DPA § 4.3, we will notify customers at least 30 days in advance before authorizing any new subprocessor or replacing an existing one.

All subprocessors process data exclusively within the European Union in accordance with GDPR.

Infrastructure & Core Platform

1. Microsoft Azure

Provider: Microsoft Corporation

Location: European Union (primarily Germany/West Europe) 🇪🇺

Purpose: Cloud Infrastructure Hosting

Services:

  • Azure Container Apps (Application Hosting)
  • Azure Database for PostgreSQL (Database)
  • Azure Redis Cache (Caching & Queue Management)
  • Azure Blob Storage (File Storage)
  • Azure Monitor (System Monitoring & Alerts)

Data Types Processed: All data processed by the Sourcera platform, including user access data, supplier information, transaction data, RFP/tender content, and procurement initiative details.

Legal Basis: Microsoft Azure Standard Contractual Clauses (EU Model Clauses), DPA available at microsoft.com Link

2. Pinecone

Provider: Pinecone Systems, Inc.

Location: European Union 🇪🇺

Purpose: Vector Database

Services:

  • Document RAG (Retrieval-Augmented Generation)
  • Semantic Search across procurement documents
  • Supplier capability matching
  • Historical tender similarity search

Data Types Processed: Vector embeddings (numerical representations) of document content, supplier descriptions, and RFP/RFQ content. Metadata includes document IDs, namespaces, and tags.

Important: Only mathematical embeddings are stored, not the original full-text documents with complete PII.

Legal Basis: Pinecone DPA, AWS-backed infrastructure (EU-Region) with Standard Contractual Clauses

3. Langfuse

Provider: Langfuse GmbH

Location: Germany (European Union) 🇩🇪

Purpose: LLM Observability & Monitoring

Services:

  • LLM call tracing and debugging
  • Performance monitoring
  • Cost tracking
  • Quality assurance

Data Types Processed: LLM prompts and responses (may contain PII in context), metadata (timestamps, model names, token counts), user IDs for tracking, error logs.

Legal Basis: Langfuse DPA (EU-based provider), GDPR-compliant, German data hosting

AI Processing Services

11. Azure OpenAI Service

Provider: Microsoft Corporation (Azure OpenAI)

Location: European Union (primarily Sweden, Switzerland) 🇪🇺

Purpose: AI-based processing

Services:

  • Tender Content Generation (Automated RFX creation)
  • Spend Analysis & Opportunity Identification
  • Document Understanding & Extraction
  • Supplier Intelligence & Categorization
  • Natural Language Processing
  • Text Embeddings for semantic search

Data Types Processed: Supplier contact information, purchase order details, invoice data (with buyer/approver names), RFP/RFQ content (with bidder contacts), contract metadata, procurement initiative descriptions, user queries and prompts.

Data Protection: Customer data is not used for training general AI models. Azure OpenAI guarantees data isolation and GDPR compliance.

Legal Basis: Azure OpenAI DPA, EU Data Boundary Commitment

12. OpenAI

Provider: OpenAI, L.L.C.

Location: European Union 🇪🇺

Purpose: Text embeddings generation

Services:

  • Text embedding generation (text-embedding-3-large)
  • Document vectorization for semantic search

Data Types Processed: Document content, supplier descriptions, procurement text data converted to vector embeddings.

Data Protection: OpenAI API with EU data processing. Data is not used for model training per OpenAI's API data usage policy.

Legal Basis: OpenAI DPA, Standard Contractual Clauses

13. Anthropic

Provider: Anthropic PBC

Location: European Union 🇪🇺

Purpose: AI-based text processing and analysis

Services:

  • Advanced language understanding
  • Document analysis and extraction
  • Contextual processing of procurement data

Data Types Processed: Procurement documents, supplier information, RFP/RFQ content, user queries.

Data Protection: Data is not used for model training. Anthropic provides data isolation and GDPR compliance.

Legal Basis: Anthropic DPA, Standard Contractual Clauses

Document Processing Services

21. Talonic

Provider: Talonic GmbH

Location: European Union 🇪🇺

Purpose: OCR and document extraction

Services:

  • Optical Character Recognition (OCR)
  • PDF document processing
  • Image-based document extraction
  • Spreadsheet data extraction
  • Multi-format document conversion

Data Types Processed: Uploaded procurement documents (PDFs, images, spreadsheets) containing supplier information, purchase orders, invoices, contracts, and RFP/RFQ documents.

Legal Basis: Talonic DPA, Standard Contractual Clauses, GDPR-compliant

External Procurement Platforms

31. Sievo

Provider: Sievo Oy

Location: European Union (Finland) 🇫🇮

Purpose: Spend analytics and opportunity identification

Services:

  • Spend data analysis
  • Supplier relationship data
  • Procurement opportunity identification
  • Historical spend insights
  • Data import and synchronization

Data Types Processed: Spend transaction data, supplier information, purchase order history, invoice data, opportunity analysis results, user access credentials (OIDC).

Legal Basis: Sievo DPA, Standard Contractual Clauses, GDPR-compliant

32. Ivalua

Provider: Ivalua Inc.

Location: European Union 🇪🇺

Purpose: Sourcing project management

Services:

  • RFP/RFQ project management
  • Supplier information management
  • Questionnaire management
  • Sourcing event coordination
  • Bid and tender management

Data Types Processed: Sourcing project details, supplier profiles, RFP/RFQ documents, questionnaire responses, bid information, project stakeholder data.

Legal Basis: Ivalua DPA, Standard Contractual Clauses, GDPR-compliant

33. Coupa

Provider: Coupa Software Inc.

Location: European Union 🇪🇺

Purpose: Procurement management and spend management

Services:

  • E-Procurement and order management
  • Supplier management
  • Contract management
  • Spend analysis
  • Invoice processing

Data Types Processed: Order data, supplier information, contract data, spend information, invoice data, user access data.

Legal Basis: Coupa DPA, Standard Contractual Clauses, GDPR-compliant

34. MarketDojo

Provider: Market Dojo Ltd.

Location: United Kingdom 🇬🇧

Purpose: E-auctions and sourcing events

Services:

  • Online auction platform
  • RFP/RFQ management
  • Supplier collaboration
  • Event management
  • Bid comparison

Data Types Processed: Tender data, supplier bids, auction results, supplier contacts, project data.

Legal Basis: MarketDojo DPA, Standard Contractual Clauses, GDPR-compliant

35. Jaggaer

Provider: Jaggaer LLC

Location: European Union 🇪🇺

Purpose: Source-to-pay platform

Services:

  • Strategic sourcing
  • Supplier management
  • Contract management
  • E-Procurement
  • Spend analysis

Data Types Processed: Sourcing data, supplier profiles, contract information, order data, spend analytics, user data.

Legal Basis: Jaggaer DPA, Standard Contractual Clauses, GDPR-compliant

36. SAP Ariba

Provider: SAP SE

Location: Germany (European Union) 🇩🇪

Purpose: Procurement network and spend management

Services:

  • Supplier network
  • Sourcing and contracts
  • Procurement and catalog management
  • Supplier collaboration
  • Spend visibility

Data Types Processed: Supplier master data, catalog data, purchase orders, contracts, spend data, user access data.

Legal Basis: SAP DPA, GDPR-compliant, German provider

37. SpendHQ

Provider: SpendHQ Limited

Location: United Kingdom 🇬🇧

Purpose: Spend analysis and data management

Services:

  • Spend data classification
  • Spend cube analysis
  • Supplier consolidation
  • Data cleansing and enrichment
  • Spend analytics

Data Types Processed: Spend transaction data, supplier information, classification data, cost center information, analysis results.

Legal Basis: SpendHQ DPA, Standard Contractual Clauses, GDPR-compliant

Communication & Collaboration Tools

41. Microsoft 365

Provider: Microsoft Corporation

Location: European Union 🇪🇺

Purpose: Business communication and collaboration

Services:

  • Email communication (Outlook) with customers
  • Document creation and collaboration (Word, Excel, PowerPoint)
  • File storage (OneDrive, SharePoint)
  • Video conferencing (Teams)

Data Types Processed: Email correspondence with customers containing names, contact details, project information. Documents, spreadsheets, and presentations containing customer data, supplier information, and procurement details.

Legal Basis: Microsoft 365 DPA, EU Standard Contractual Clauses

42. ebuero

Provider: ebuero AG

Location: Germany 🇩🇪

Purpose: Telephone service and call handling

Services:

  • Inbound call reception
  • Message taking and forwarding
  • Basic customer service

Data Types Processed: Caller names, phone numbers, company names, message content that may include customer inquiries and contact details.

Legal Basis: ebuero DPA, GDPR-compliant, German provider

Project & Task Management

51. Atlassian

Provider: Atlassian Corporation Plc

Location: Germany (European Union) 🇩🇪

Purpose: Project management and collaboration with AI

Services:

  • Issue tracking and project management (Jira)
  • Documentation and knowledge base (Confluence)
  • AI-powered insights and automation (Atlassian Intelligence)
  • Team collaboration

Data Types Processed: Project documentation, customer project names, implementation details, tickets containing customer information, meeting notes, and collaboration content that may include customer data.

Legal Basis: Atlassian DPA, EU Cloud (Germany), GDPR-compliant

Security & Compliance

61. Vanta

Provider: Vanta Inc.

Location: European Union 🇪🇺

Purpose: Security compliance monitoring and automation

Services:

  • Compliance monitoring (ISO 27001, SOC 2, GDPR)
  • Security posture management
  • Vendor risk assessment
  • Automated compliance reports
  • Security controls monitoring

Data Types Processed: System access logs, employee information, security configurations, compliance evidence, vendor information.

Legal Basis: Vanta DPA, Standard Contractual Clauses, GDPR-compliant

Data Protection Safeguards

AI Processing Protections

In accordance with our DPA § 2.3 and § 2.5:

  • All AI processing is performed solely for providing Services to the respective customer
  • Personal Data is not used for training general models without explicit customer authorization
  • Azure OpenAI, OpenAI, and Anthropic guarantee: No use of customer data for model training
  • All AI providers are bound by data protection agreements equivalent to our DPA standards

Data Residency

  • Primary Data Storage: EU (Germany/West Europe via Azure)
  • AI Processing: Exclusively EU (Azure OpenAI, OpenAI, Anthropic EU regions)
  • Vector Database: EU (Pinecone EU region)
  • Document Processing: EU (Talonic)
  • External Platforms: EU (Sievo Finland, Ivalua EU)
  • Monitoring: EU (Langfuse Germany)
  • Communication Tools: EU (Microsoft 365, ebuero)
  • Project Management: EU (Atlassian Germany)
  • No data transfer outside EU

Encryption

  • In Transit: TLS 1.2+ for all connections
  • At Rest: Azure Storage Encryption, PostgreSQL Transparent Data Encryption

Compliance & Certifications

The underlying Azure platform is certified:

  • ISO 27001 (Information Security Management)
  • SOC 2 Type II (Service Organization Controls)
  • EU Cloud Code of Conduct

Sourcera plans own certifications (ISO 27001, SOC 2) in the next growth phase and has already implemented all required technical and organizational measures.

Changes to this List

In accordance with our DPA § 4.3, we will notify all customers in writing at least 30 days before authorizing any new subprocessor or replacing an existing one.

Customers may object to such changes on reasonable data protection grounds within 15 days of receiving notice. If we cannot adequately address the objection, either party may terminate the Agreement as specified in the DPA.

Contact

For questions regarding subprocessors or data processing:

SOURCERA GMBH

Boissereestr. 4

50674 Köln

Germany

Phone: +49 30 78099980366

Email: hello@sourcera.ai

For our full Data Protection Policy, please see our Privacy Policy.